IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Version Control, Cloud Management, Test Automation, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Infrastructure, Virtual Machines, Development Testing, Scripting, Software Testing, Cloud Services, Performance Tuning, Email Automation, Web Presence, Python Programming, CI/CD, Configuration Management, Program Development, Containerization, Unit Testing
★ 4.8 (56K) · Advanced · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Security Controls, Multi-Factor Authentication, Network Security, Data Security, Information Privacy, Cloud Computing Architecture, Cloud Computing, Network Performance Management, Encryption
★ 4.9 (150) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Virtual Local Area Network (VLAN), Network Security, Operating System Administration, Cloud Computing, Computer Networking, Networking Hardware, Hardware Troubleshooting, Data Storage
★ 4.7 (6) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Microsoft 365, Hybrid Cloud Computing, Authorization (Computing), Computer Networking, General Networking, Data Security, Computer Science, OSI Models, Data Store, TCP/IP, Data Integrity, Data Processing, Cloud Computing, Network Protocols, Software Development
★ 4.7 (1.4K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Wireless Networks, Networking Hardware, Local Area Networks, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Information Technology Operations, Information Technology, Service Level, Operations Management, Incident Management, Governance, Technical Management, Asset Management, Operations, Automation
★ 4.6 (118) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support, Service Level, Help Desk Support, Customer Service, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Generative AI, Microsoft Azure, Hybrid Cloud Computing, Authorization (Computing), Load Balancing, Collaborative Software, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Cloud Deployment, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols
★ 4.7 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations
★ 4.7 (777) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Automation
★ 4.1 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Help Desk Support, Technical Support, Technical Documentation, Document Management, Issue Tracking
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: User Accounts, User Provisioning, Email Security, Change Control, Health Informatics, Identity and Access Management, Help Desk Support, Medical Privacy, System Support, Verification And Validation, Technical Support, Information Technology, Record Keeping, Operations
Beginner · Course · 1 - 3 Months