IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Financial Statement Analysis, Financial Statements, Budget Management, Budgeting, Banking Services, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Trend Analysis, Business Modeling, Financial Analysis, Financial Acumen, Business Acumen, Cost Management, Operating Budget, Financial Management, Corporate Finance, Financial Modeling, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AI Workflows, Model Context Protocol, AI Orchestration, Agentic Workflows, Generative AI Agents, Software Testing, Email Automation, AI Integrations, Model Deployment, Prompt Engineering, Retrieval-Augmented Generation, Customer Support, Artificial Intelligence, Agentic systems, Large Language Modeling, OpenAI API, Tool Calling, Automation, Vector Databases
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Business Strategies, Information Technology, Market Opportunities, Scalability, Strategic Thinking, AI Enablement, Innovation, Team Building, Regulation and Legal Compliance, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, GIS Software, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Data Integration, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Advocacy
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, VMware ESX Servers, Continuous Monitoring, System Configuration, Incident Management, Linux Servers, Virtualization, Virtual Machines, Web Servers, Servers, Linux, Security Controls, Windows Servers, Software Installation, Microsoft Windows, Databases
Mixed · Course · 1 - 4 Weeks

ISSA (International Sports Sciences Association)
Skills you'll gain: Patient Communication, Medical Support, Mental and Behavioral Health, Treatment Planning, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Patient Education and Support, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development
Beginner · Course · 1 - 3 Months
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Technical Communication, AI Workflows, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Budget Management, Budgeting, Cost Management, Operating Budget, Financial Management, Forecasting, Operating Cost, Financial Forecasting, Cost Accounting, Revenue Forecasting, Variance Analysis, Profit and Loss (P&L) Management, Consolidation, Financial Analysis, Financial Modeling, Expense Management, Gross Profit, Time Series Analysis and Forecasting, Strategic Decision-Making, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks