IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT Automation, IT Infrastructure, Infrastructure Architecture, Amazon Web Services, Cloud Platforms, Cloud Deployment, Information Technology Operations, Information Technology, System Configuration, Operational Databases, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, Service Level, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, Quality Management, IT Management, Intranet, Continuous Improvement Process, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Inbound Calls
Intermediate · Course · 3 - 6 Months

Duke University
Skills you'll gain: Stress Management
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Supply Chain Systems, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Geographic Information Systems, Web Development, GIS Software, Web Presence, Web Applications, Customer Relationship Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Operational Excellence, Six Sigma Methodology, Process Analysis, Operational Efficiency, Process Mapping, Root Cause Analysis, Process Improvement and Optimization, Change Management, Process Improvement, Process Optimization, Quality Improvement, Operational Performance Management, Business Process, Operations Management, Lean Methodologies, Process Development, Business Process Improvement, Analysis, Statistical Hypothesis Testing
Mixed · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Registration, Mentorship, Training Programs, Community Development, Personal Development, Meditation & Breathwork, Resourcefulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, Systems Administration, System Configuration, Continuous Monitoring, IT Management, Network Performance Management, Dashboard Creation, Incident Management, Linux, System Implementation, User Accounts, Software Installation, User Interface (UI), File Transfer Protocol (FTP), Environment
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Team Motivation, Habit Formation, Self-Motivation, Motivational Skills, Creativity, Goal Setting, Leadership and Management, Creative Thinking, Productivity, Initiative and Leadership, Business Planning, Growth Mindedness, Employee Engagement, Copywriting, Market Opportunities, Music, Student Support and Services, Fundraising, Personal Development, Writing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Threat Management, Cyber Security Strategy, Security Controls, Cybersecurity, Incident Management, Hardening, Computer Security Awareness Training, Data Integrity, Anomaly Detection
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Innovation, Commercialization, Organizational Structure, Case Studies, Market Opportunities, Regulatory Requirements, Operational Efficiency, Operations, Regulatory Compliance, Entrepreneurship, Market Dynamics, Regulatory Affairs, Resource Utilization, Resource Allocation
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Market Research, User Feedback, Presentations
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Anatomy, Respiratory Care, Pathology, Vital Signs, Cardiology, Basic Patient Care, Physiology, Patient Observation, Health Care, Clinical Assessment, Cell Biology, Patient Communication
Mixed · Course · 1 - 3 Months