IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Fine-tuning, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Data Preprocessing, Embeddings, Model Training, Network Architecture
★ 4.9 (43K) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Writing, English Language, Literacy
★ 4.7 (20K) · Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Adobe Express, Typography, Logo Design, Responsible AI, Digital Design, Layout Design, Creative Design, Visual Design, Usability, Graphic and Visual Design Software, Graphic Design, AI powered creativity, Adobe Firefly, User Interface and User Experience (UI/UX) Design, Color Theory, Design Software, Collaborative Software, Content Creation, Artificial Intelligence, Generative AI Agents
★ 4.7 (1.8K) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, grep, Biostatistics, R (Software), Exploratory Data Analysis, Statistical Analysis, Unix Shell, Unix, Data Science, Data Management, Statistical Methods, Information Management, Command-Line Interface, Statistical Hypothesis Testing, Data Structures, Big Data, Molecular Biology, R Programming, Python Programming
★ 4.5 (6.8K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, AI Orchestration, AI Workflows, ChatGPT, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
★ 4.4 (479) · Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Microsoft 365
★ 4.6 (14K) · Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Fine-tuning, LLM Application, Model Training, Model Deployment, Python Programming, Scalability, Model Optimization, Machine Learning, Model Evaluation, Reinforcement Learning
★ 4.8 (3.6K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Radiology, Diagnostic Radiology, Patient Education and Support, Mammography, Radiation Therapy, Molecular Biology, Diagnostic Tests, X-Ray Computed Tomography, Clinical Trials, Molecular, Cellular, and Microbiology, Capillary, Pain Management, Preventative Care, Treatment Planning, Hemodynamics, Drug Development, Cell Biology, Biology
★ 4.8 (10K) · Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Agile Methodology, Organizational Change, Revenue Recognition, Agile Project Management, Organizational Structure, Organizational Leadership, Accrual Accounting, Financial Statements, Project Planning, Organizational Strategy, Accruals, Business Ethics, Change Management, Sprint Planning, Waterfall Methodology, Cash Flows, Financial Statement Analysis, Cost Management, Financial Accounting, Project Management
★ 4.7 (7.8K) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Team Oriented, Team Building, Organizational Change, Waterfall Methodology, Prioritization, Problem Solving, Influencing
★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks