Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

University of California, Davis
Skills you'll gain: Data Visualization, Data Visualization Software, Tableau Software, Data Storytelling, Data Presentation, Exploratory Data Analysis, Visual Design, Statistical Visualization, Graphic and Visual Design, Design Elements And Principles, Data Analysis, Color Theory, Data Ethics, Statistical Analysis, Anomaly Detection, Human Factors, Aesthetics
★ 4.4 (2.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anomaly Detection, Data Storytelling, Financial Acumen, Audit Working Papers, Financial Data, Financial Modeling, Variance Analysis, Financial Analysis, Auditing, Data-Driven Decision-Making, Box Plots, Power BI, Risk Analysis, Financial Reporting, Decision Making, Microsoft Excel, Scenario Testing, Microsoft Copilot, Microsoft 365, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, Anomaly Detection, Risking, Reconciliation, Financial Data, General Ledger, Financial Modeling, Financial Auditing, Auditing, Financial Controls, Financial Forecasting, Generative AI, Finance, Financial Analysis, Audit Planning, Financial Planning, Data Mapping, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Scheduling, Content Strategy, Marketing Strategy and Techniques, Content Development and Management, Campaign Planning, Social Media Campaigns, Search Engine Optimization, Social Media Marketing, Large Language Modeling, Content Optimization, Copywriting, Digital Marketing Campaigns, ChatGPT, Marketing Analytics, Competitive Analysis, Generative AI, Relationship Building, Drive Engagement
★ 4.5 (6.6K) · Intermediate · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Data Literacy, Dashboard Creation, Data Visualization, Data-Driven Decision-Making, Data Analysis, Analytics, Data Ethics, Analysis, Workforce Planning, Human Resource Management, Human Resources, Performance Improvement, Personally Identifiable Information, Trend Analysis, Key Performance Indicators (KPIs), Decision Support Systems, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Sales Prospecting, Sales Process, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, Customer Analysis, Lead Generation, Value Propositions, General Sales Practices, Selling Techniques, Sales Management, Customer Insights, Business Research, Customer Relationship Management, Strategic Marketing, Negotiation, Planning, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Email Marketing, Data-Driven Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

Skills you'll gain: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency
Mixed · Course · 1 - 3 Months

Skills you'll gain: Audit Working Papers, Stakeholder Communications, Technical Communication, Tax Compliance, Consulting, Tax Returns, Concision, Stakeholder Management, Stakeholder Engagement, File Management, Data Governance, Auditing, Technical Writing, Tax, Ethical Standards And Conduct, Requirements Analysis, Corporate Tax, ChatGPT, Communication, Microsoft Excel
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Marketing Operations, Information Privacy, General Data Protection Regulation (GDPR), Customer Data Management, Personally Identifiable Information, Law, Regulation, and Compliance, Customer Communications Management, Data Management, Compliance Management, Data Security, Data Mapping, Email Marketing, Risk Analysis, Record Keeping, Document Management, Auditing, Data Integrity, Data Strategy, Data Access, Data Flow Diagrams (DFDs)
Beginner · Course · 1 - 4 Weeks