Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Sage Publications
Skills you'll gain: Sales Prospecting, Closing (Sales), Sales Presentation, Sales Process, Sales Management, Active Listening, Selling Techniques, Conflict Management, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, General Sales Practices, Persuasive Communication, Customer Relationship Management, Customer Analysis, Sales Development, Ethical Standards And Conduct, Network Administration
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Gemini, Prompt Engineering Tools, Financial Data, Google Workspace, Agentic Workflows, Unstructured Data, Financial Analysis, AI Orchestration, Decision Intelligence, Generative AI Agents, Corporate Communications, Business Writing, Report Writing, Business Correspondence, Auditing, Workflow Management, Business Process Automation, Compliance Auditing
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Social Media Strategy, Consumer Behaviour, Social Media Marketing, Digital Media Strategy, Social Media, Global Marketing, Paid media, Social Media Management, Social Media Analytics, Big Data, Social Media Campaigns, Social Media Content, Service Recovery, Marketing, Social Network Analysis, Marketing Communications, Market Research, Business-To-Consumer, Marketing Management, Digital Marketing
Beginner · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Workflow Management, Microsoft 365, Business Workflow Analysis, Decision Intelligence, Data Loss Prevention, Microsoft Teams, Data Ethics, Productivity Software, Data Validation, Legal Risk, Verification And Validation, Accountability, Auditing
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Tableau Software, Data Storytelling, Data Cleansing, Data Visualization Software, Data Wrangling, Dashboard, Dashboard Creation, Data Presentation, Data Visualization, Data Transformation, Interactive Data Visualization, Data Manipulation, Data Modeling, Statistical Visualization, Data Preprocessing, Power BI, Plot (Graphics), Data Analysis, SQL, Python Programming
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Social Media Management, Social Network Analysis, Social Media Analytics, Digital Media Strategy, Media and Communications, Marketing, Global Marketing, Media Strategy, Customer Engagement, Consumer Behaviour
★ 4.4 (2.6K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Hardening, DevSecOps, Disaster Recovery, Key Management, Cloud Security, Data Security, Encryption, Multi-Cloud, Security Controls, Cloud-Native Computing, Role-Based Access Control (RBAC), Containerization, Data Storage Technologies, Information Assurance, Authorization (Computing), IT General Controls (ITGC), Auditing, Network Troubleshooting, AWS CloudFormation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Dashboard Creation, Dashboard, Descriptive Statistics, Correlation Analysis, Business Metrics, Data Presentation, Scatter Plots, Data Analysis, Key Performance Indicators (KPIs), Tableau Software, Statistical Visualization, Data Visualization, Statistical Reporting, Business Analytics, Descriptive Analytics, Data Visualization Software, Data Analysis Software, Data Processing, Data Architecture
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard Creation, Dashboard, Data Storytelling, Tableau Software, Data Modeling, Data Visualization, Data Presentation, Statistical Visualization, Interactive Data Visualization, Business Reporting, Business Intelligence, Data Visualization Software, Plot (Graphics), Key Performance Indicators (KPIs), Business Metrics, Analytics, Performance Measurement, Data Analysis, Business Analytics, Data Validation
Intermediate · Course · 1 - 3 Months