IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management
★ 4.7 (1.2K) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Content Management Systems, Content Management, Web Content, Web Design and Development, Web Presence, Content Creation, Control Panels, Creativity
★ 4.5 (2.5K) · Intermediate · Guided Project · Less Than 2 Hours

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Medical Privacy, Child Development, Cultural Responsiveness, Intercultural Competence, Human Development, Mental Health Diseases and Disorders, Gerontology, Psychiatry, Patient-centered Care, Cultural Diversity, Mental Health Therapies, Professionalism, Psychotherapy, Clinical Psychology, Childhood Education and Development, Mental and Behavioral Health, Mental Health
★ 4.8 (1K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Systems Architecture, Software Architecture, Information Technology Architecture, Enterprise Modeling, Data Architecture, Service Oriented Architecture, Web Services, Systems Design, System Design and Implementation, Software Design, Systems Analysis, Interoperability, Business Systems, Object Oriented Design, Restful API, Engineering Software, Information Systems, Application Programming Interface (API), API Design, IT Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Data Management, Identity and Access Management, Data Access, Authorization (Computing), Data Maintenance, Role-Based Access Control (RBAC), Data Storage Technologies, Information Management, Cloud Storage, IT General Controls (ITGC), Disaster Recovery, File Management, Security Controls, Cloud Hosting, Cloud Security, Data Storage, Software Architecture
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Feature Engineering, Model Optimization, Generative AI Agents, Model Deployment, Tensorflow, Google Cloud Platform, Model Training, Keras (Neural Network Library), Machine Learning, Data Preprocessing, Prompt Engineering, Machine Learning Software, MLOps (Machine Learning Operations), Generative AI, Model Evaluation, Cloud Infrastructure, Prompt Engineering Tools, Applied Machine Learning, Data Cleansing, Cloud Computing
★ 4.5 (9.8K) · Intermediate · Specialization · 3 - 6 Months
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Decision Making, Organizational Leadership, Organizational Development, Organizational Change, Organizational Effectiveness, Strategic Decision-Making, Social Sciences, Culture, Sociology, Resource Management, Case Studies, Knowledge Transfer, Coordination, Influencing
★ 4.6 (1.7K) · Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Innovation, Problem Solving, Adaptability
★ 4.4 (2.4K) · Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Experience Design, Unsupervised Learning, Model Training, Machine Learning Methods, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
★ 4.7 (1.2K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard Creation, Real Time Data, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Lakes, Dataflow, Data Pipelines, Cloud Storage, Data Import/Export, Big Data, Apache Spark, Data Governance, Apache Hadoop, Dashboard, Apache Kafka, Tensorflow, Data Store, Data Warehousing
★ 4.6 (4.9K) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
★ 4.7 (530) · Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Research, Persuasive Communication, Writing and Editing, English Language, Case Studies, Journalism, Editing
★ 4.6 (1.3K) · Beginner · Course · 1 - 3 Months