IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, IT Infrastructure, Linux Servers, Virtualization, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, Hardening, Security Controls, Networking Hardware, Computer Hardware, Data Storage, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Relational Databases, Cloud Computing Architecture, Operating System Administration, Cloud Services, Cloud Development, General Networking, Cloud Security, Virtualization, Cloud Deployment, Cybersecurity, Network Troubleshooting, Hardening, Network Support, Peripheral Devices, Programming Principles, Artificial Intelligence
★ 4.7 (12K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Network Troubleshooting, Peripheral Devices, Virtual Machines, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Network Support, Data Storage Technologies, Data Storage, Computer Displays, Computer Networking, Mobile Security, Display Devices, Wireless Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Commands, Virtualization, File Systems, Systems Administration, Command-Line Interface, Containerization, Bash (Scripting Language), Hardening, Virtualization and Virtual Machines, Network Troubleshooting, Data Storage, Application Deployment, Infrastructure as Code (IaC), Virtual Machines, Shell Script, System Monitoring, Data Storage Technologies
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Change Management, Business Software, Information Technology, Organizational Change, System Implementation, Technology Solutions, Business Process, Governance, Portfolio Management, Project Management, Critical Thinking
★ 4.8 (2.3K) · Beginner · Specialization · 3 - 6 Months

Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Business Workflow Analysis, Service Management, Process Analysis, Service Improvement, Information Technology Operations, Technical Support and Services, IT Automation, Self Service Technologies, Help Desk Support, AI Workflows, Automation, Governance, Digital Transformation, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations
★ 4.6 (86) · Mixed · Course · 1 - 4 Weeks

Beginner · Course · 1 - 3 Months

Rocketseat
Mixed · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, General Networking, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.6 (397) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Accounts, Authentications, Data Sharing
Intermediate · Course · 3 - 6 Months