IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Linux Administration, Linux Servers, Linux, Linux Commands, Operating Systems
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Web Frameworks, Wireframing, Front-End Web Development, Browser Compatibility, Usability, Hypertext Markup Language (HTML), Javascript
★ 4.7 (4.6K) · Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Motivation, Stakeholder Engagement, Project Planning, Earned Value Management, Stakeholder Management, Project Documentation, Meeting Facilitation, Project Management Institute (PMI) Methodology, Project Scoping, Initiative and Leadership, Team Leadership, Project Management, Project Management Life Cycle, Stakeholder Analysis, Stakeholder Communications, Program Standards, Agile Project Management, Quality Management
★ 4.7 (599) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, UI/UX Research, User Research, Content Management, UI/UX Strategy, Design Research, User Experience, Content Strategy, Experience Design, User Experience Design, Human Centered Design, User Centered Design, User Interface and User Experience (UI/UX) Design, Web Design, Persona (User Experience), Usability, Interaction Design, Product Design, Web Development, Web Applications
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, ChatGPT, Generative AI, Responsible AI, AI literacy, Generative AI Agents, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Retrieval-Augmented Generation, Artificial Intelligence, AI Workflows, Large Language Modeling, Embeddings, GitHub Copilot, Fine-tuning, Deep Learning, Automation, Machine Learning, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Branding, Strategic Marketing, Brand Marketing, Marketing Psychology, Brand Awareness, Brand Management, Business Strategy, Business Planning, Marketing Strategies, Strategic Planning, Legal Strategy, Go To Market Strategy, Competitive Analysis, Business, Market Analysis, Creativity, Planning, Business Analysis, Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Financial Reporting, Income Statement, Generally Accepted Accounting Principles (GAAP), Financial Statement Analysis, Business Reporting, Financial Statements, Performance Reporting, Financial Accounting, Technical Accounting, Data Presentation, Financial Analysis, Accounting, Financial Data, Analysis, Performance Analysis, Finance, Professional Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Credit Risk, Financial Modeling, Operational Risk, Risk Management, Operational Analysis, Risk Analysis, Business Risk Management, Statistical Modeling, Financial Market, Financial Management, Market Analysis, Financial Analysis, Simulations, Simulation and Simulation Software, Statistical Methods, Decision Making, Statistical Analysis
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Security Management, Security Strategy, Disaster Recovery, Cyber Governance, Cybersecurity, Data Governance, Information Systems Security, Risk Management Framework, Risk Management, Security Requirements Analysis, Security Controls, Data Security, Cyber Security Policies, Cyber Risk, Law, Regulation, and Compliance, Data Management, Data Ethics, Record Keeping, Network Security, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fine-tuning, Natural Language Processing, Hugging Face, ChatGPT, Large Language Modeling, Transfer Learning, Token Optimization, Model Training, Gemini, Generative AI, AI Workflows, Embeddings, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Architectural Engineering
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (374) · Beginner · Course · 1 - 4 Weeks