IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

École Nationale des Ponts et Chaussées
Skills you'll gain: Socioeconomics, Social Impact, Sustainable Development, Market Dynamics, Energy and Utilities, Social Studies, Environmental Issue, Economic Development, Market Analysis, Sustainable Technologies, Public Policies, Environmental Engineering, Electrical Systems, Sustainable Engineering, Environmental Science, Economics, Market Opportunities, Financial Inclusion, Cost Benefit Analysis, Climate Change Mitigation
★ 4.5 (1.3K) · Beginner · Course · 3 - 6 Months

Skills you'll gain: Critical Thinking, Deductive Reasoning, Critical Thinking and Problem Solving, Logical Reasoning, Decision Making, Independent Thinking, Research, Analytical Skills, Ethical Standards And Conduct, Writing, Persuasive Communication, Problem Solving, Communication Strategies, Communication, Dealing With Ambiguity, Decision Intelligence, Complex Problem Solving, Correlation Analysis, Scientific Methods, Positivity
Beginner · Specialization · 1 - 3 Months

Tel Aviv University
Skills you'll gain: World History, European History, Social Studies, International Relations, Policy Analysis, Political Sciences, Diplomacy, Public History, Demography, Cultural Diversity
★ 4.6 (811) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Role-Based Access Control (RBAC), SQL, Database Development, Databases, Stored Procedure, Database Management Systems, Query Languages, Database Systems, Database Management, Relational Databases, Secure Coding, Authorization (Computing), MySQL, Database Design, Security Controls, Data Access, Business Analytics, Data Analysis, Transaction Processing, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Team Performance Management, Performance Appraisal, Goal Setting, Performance Review, Performance Management, Accountability, Accountability Frameworks, Employee Performance Management, Performance Analysis, Expectation Management, Business Priorities, Performance Measurement, Constructive Feedback, Key Performance Indicators (KPIs), Resource Allocation, Collaborative Software, Power BI, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
Beginner · Specialization · 3 - 6 Months

The University of Chicago
Skills you'll gain: Software-Defined Networking, Virtual Networking, Software-Defined Data Center (SDDC), Computer Networking, Virtualization, Network Architecture, Network Administration, Network Switches, Network Routing, Network Security, Network Protocols, Hardware Architecture, Application Programming Interface (API), Verification And Validation
★ 4.5 (293) · Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Project Closure, Project Management, Project Management Life Cycle, Resource Management, Resource Allocation, Stakeholder Engagement, Stakeholder Management, Project Portfolio Management, Project Management Office (PMO), Project Risk Management, Program Management, Stakeholder Communications, Knowledge Transfer, Risk Management, Governance, Innovation, Project Performance, Change Management, Strategic Planning, Decision Making
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Anthropic Claude, Document Management, Prompt Engineering, Project Coordination, Taking Meeting Minutes, Email Automation, Project Documentation, Responsible AI, Stakeholder Communications, Concision, Data Governance, Workflow Management, Business Communication, Business Writing, Meeting Facilitation, AI Integrations, LLM Application, Generative AI Agents, Generative AI, Governance
Intermediate · Course · 1 - 4 Weeks

Chegg Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, AI Security, General Data Protection Regulation (GDPR), Information Privacy, Law, Regulation, and Compliance, Governance, Data Governance, Model Deployment, Compliance Management, Artificial Intelligence and Machine Learning (AI/ML), Personally Identifiable Information, AI literacy, Legal Risk, Risking, Decision Intelligence, Governance Risk Management and Compliance, Regulation and Legal Compliance, Machine Learning, Risk Management
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Target Audience, Communication, Constructive Feedback
★ 4.3 (457) · Mixed · Course · 1 - 3 Months