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Start Your IT Support Specialist Career

Explore articles about IT support, technical troubleshooting, and IT certifications. Learn about help desk technician and technical support specialist roles, CompTIA A+, networking, and how to start your IT career.

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Gain in-demand skills with IT industry leaders

Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Computer Hardware, Web Presence, Interviewing Skills

Skills you'll gain: Package and Software Management, Computer Hardware, Technical Support, Software Installation, General Networking, Technical Documentation, Customer Support, Computer Networking, Information Technology, Technical Writing, Technical Communication, Linux

Skills you'll gain: Computer Hardware, Hybrid Cloud Computing, Authorization (Computing), Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Firewall, Hardening, Network Architecture, Data Storage, Productivity Software, Data Security, Security Controls, Multi-Factor Authentication, Technical Communication, Cloud Computing, Network Protocols

IT support specialists with the skills to troubleshoot and resolve technical issues efficiently are crucial in every organization. Embarking on a career in IT support offers the opportunity to apply your problem-solving abilities and technical expertise, making a tangible difference in user experiences and operational success. Explore our free resources as you start your IT career:

Ready to start learning? Explore our catalog of IT support courses for beginners or accelerate your career growth with a Coursera Plus subscription. When you enroll in either the monthly or annual option, you’ll get access to over 10,000 courses.

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