We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.
Status: Diversity and Inclusion
Diversity and Inclusion
Status: Ethical Standards And Conduct
Ethical Standards And Conduct
Course·19 hours
Featured reviews
5.0
·Reviewed Dec 5, 2020
this was an amazing program, you can add full asset to decode about multiculturalism, and globalism
5.0
·Reviewed Oct 25, 2022
This course is very important to my life i learn to be a global citizen and what it take to be one. Its a good course that it teaches us how to interact with people from different diversities
5.0
·Reviewed Sep 25, 2022
From an intercultural perspective, the content was enriching and backed up by theories and research, which I appreciate. I recommend it to anyone dealing with multicultural communities.
4.0
·Reviewed Aug 15, 2020
Interesting and engaging introduction to Cultural Intelligence (CQ) and some associated frameworks.
5.0
·Reviewed Apr 16, 2021
It provides useful theories and knowledge about cultural intelligence.
5.0
·Reviewed Dec 23, 2021
I was able to find ways to understand and handle cross cultural situation!
5.0
·Reviewed Feb 5, 2026
An insightful and practical course that builds strong cultural intelligence for working effectively in diverse, global environments.
4.0
·Reviewed Jun 13, 2020
Nice course to enlarge your horizons and build cultural intelligence
All reviews
Showing: 20 of 53
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B
Bernard
5.0
·Reviewed Mar 11, 2020
Impressively well-researched course about cultural intelligence. Explanation are clear and recommendation are well-explained. I like the fact that we deep dive in complex subject like globalization, global village, cultural intelligence, the management of diverse team... I really recommend this course if you work, or plan to work, with other cultures.
S
Sanchito
5.0
·Reviewed Feb 22, 2021
Very high leve and a good introduction into a very complicated subject that is very often overlooked.
M
MAXIM
4.0
·Reviewed Aug 10, 2020
Fairly informative course. I find the concept of cultural intelligence fascinating. I wish there were discussion questions and several written assignments in order to put in practice the knowledge acquired in this course. Besides, there were numerous grammar mistakes both in subtitles and videos.
K
Katarzyna
2.0
·Reviewed Feb 2, 2021
I didn't find this course stimulating or interesting . Assessment was mostly based on memorising names and theories in order to answer questions correctly. The course was really stretched out and could have been reduced to half (or even better to a book or a peer reviewed paper). My least favourite topic on Coursera so far.
N
Nadia
1.0
·Reviewed Jul 17, 2020
There were grammatical mistakes in the tests and I found the topic unclear and all over the place.
R
RODRIGUEZ
5.0
·Reviewed Dec 31, 2020
I personally think that we need way more cultural education and this course offers just that. As humans we should be able to have the best relationships with our peers no matter what. This world is changing and eventually we'll have to deal outside our group, if by that point we lack the skills to adapt and integrate ourselves we may be unable to even work along with external people.
I wish there was a subject with the kind of topics covered in this course at my school (physics student).
G
Gilbert
5.0
·Reviewed Oct 26, 2022
This course is very important to my life i learn to be a global citizen and what it take to be one. Its a good course that it teaches us how to interact with people from different diversities
C
Chelmy
5.0
·Reviewed Sep 26, 2022
From an intercultural perspective, the content was enriching and backed up by theories and research, which I appreciate. I recommend it to anyone dealing with multicultural communities.
A
Adriana
5.0
·Reviewed Jul 1, 2020
Excelent course, I learned a lot about immigation and looking for differences between cultures in work. We are a global community interacting all togheter.
K
Kseniia
5.0
·Reviewed Apr 10, 2020
Больше всего понравились недели 4 и 5 - были занимательными и интересными. Я расширила свои знания о различиях и схожести разных людей из разный культур.
M
Mira
5.0
·Reviewed Oct 8, 2024
This is amazing course more than other lesson. I hope this lesson very helpful for me and other students. I very like it this apps. Thanks a lot.
M
Marco
5.0
·Reviewed Nov 15, 2020
Very useful course! I learned new and very interesting concepts. I recommend for all those interested in becoming truly global citizens.
N
Nicholas
5.0
·Reviewed Feb 6, 2026
An insightful and practical course that builds strong cultural intelligence for working effectively in diverse, global environments.
S
Silvia
5.0
·Reviewed Jun 17, 2023
Tuve algunas dificultades con el lenguaje, pero la instructora es muy clara, los contenidos del curso son excelentes.
M
Manu
5.0
·Reviewed Dec 15, 2019
Excellent course with clear lessons to take advantage of the Cultural Inteligence in private and professional life
S
Sertan
5.0
·Reviewed Dec 5, 2020
this was an amazing program, you can add full asset to decode about multiculturalism, and globalism
Z
Zhengyi
5.0
·Reviewed Jul 10, 2022
very helpful and carefully structured lecture, it would be great to have more case studies!
A
Ahmed
5.0
·Reviewed Dec 24, 2021
I was able to find ways to understand and handle cross cultural situation!
Z
ZHU
5.0
·Reviewed Apr 17, 2021
It provides useful theories and knowledge about cultural intelligence.
A
Ahmed
5.0
·Reviewed Mar 17, 2020
Quite enjoyable, immensely informative and knowledgable resource