In this module, you will move from task-level allocation to the broader question of who is accountable for what. You will author clear role definitions for human and AI roles, build a decision-rights map that includes both human and agent participants, apply a RACI-style framework adapted for agentic teams, and recognize and resolve the ambiguities that hybrid role design tends to create. The labs have you author roles and a decision-rights map for the hybrid team you are designing.

In this module, you will bring the human-experience side of agentic teams into focus. You will diagnose the trust and psychological-safety risks specific to hybrid teams, apply communication and design choices that build trust between humans and agents, anticipate worries about replacement, surveillance, and dignity and address them honestly, and design onboarding rituals that integrate humans and agents together. The labs have you author a four-week onboarding plan and a concerns-and-responses brief for a hybrid team.

In this module, you will move from designing on paper to building on the platform. The work is hands-on at a manager’s level in a self-service IBM watsonx Orchestrate free-trial environment, but it stops short of software engineering. You will scope a task tightly enough to be a viable agent assignment, write instructions and example interactions that shape behavior reliably, configure a single agent end-to-end, and test and iterate against representative inputs. The labs have you build a working agent for a provided scenario.

In this final module, you will assemble everything from Modules 1 through 4 into a cumulative project: a Hybrid Team Design Package with a Working First Agent. The deliverable includes a task-allocation table, role definitions with a decision-rights map and adapted RACI, a trust-and-safety brief with a four-week onboarding plan, and a configured, working single agent in your watsonx Orchestrate free-trial instance. The module closes with a wrap-up featuring an SME interview, a day-in-the-life view of a People Manager through a team-redesign week, and a bridge into the orchestration work of Course 3.