Microsoft

Operational Execution

Microsoft

Operational Execution

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Perform and document clinical assessments aligned to study protocol requirements.

  • Manage clinical data collection, query resolution, and EDC workflows in a simulated environment.

  • Coordinate study visits and communications using Microsoft Excel and Teams.

  • Apply data handling and integrity procedures using SharePoint version control.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Research expertise

This course is part of the Microsoft Clinical Research Coordinator Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 10 modules in this course

This module introduces the standard clinical assessments performed at study visits and clarifies who is responsible for each—coordinators, investigators, and study nurses. You'll build a structured assessment checklist in Microsoft Word that maps each assessment to its responsible party using a sample protocol. Knowing exactly what you're responsible for versus what requires PI involvement prevents role confusion and ensures every assessment gets completed by the right person at every visit.

What's included

2 videos2 readings1 assignment

This module teaches you to apply protocol criteria when documenting clinical findings—determining whether results meet inclusion thresholds, trigger exclusion, or require safety follow-up. You'll complete a simulated case report form in a virtual browser lab environment using Microsoft Excel, applying protocol criteria to participant data. This is the core operational skill coordinators perform at every screening and follow-up visit—translating clinical findings into protocol-compliant documentation.

What's included

2 videos2 readings2 assignments

This module walks you through the lifecycle of clinical trial data from the moment a finding is recorded at a study visit through entry into a database, query resolution, cleaning, and final database lock. You will describe this process through structured text box responses that demonstrate understanding of each stage. Coordinators interact with this data flow daily, and knowing what happens downstream from your entries helps you understand why accuracy and timeliness matter so much.

What's included

2 videos1 reading2 assignments

This module teaches you to respond to data queries in an electronic data capture workflow—locating source support, determining the correct response, and documenting corrections—then manage corrected records in a PHI-compliant SharePoint library. You'll practice this workflow through a guided hands-on activity using annotated EDC screenshots and structured source documents. Query resolution is one of the most frequent operational tasks coordinators perform, and doing it correctly prevents data quality issues from compounding toward a database lock.

What's included

1 video3 readings2 assignments

This module teaches you to coordinate study visits—screening, enrollment, and follow-up—using protocol calendars built in Microsoft Excel within Teams. You will apply visit window calculations, track participant status, and verify that scheduling aligns with protocol-required timing. In a virtual browser lab, you will build a functioning protocol calendar that manages multiple participants across study visits. Coordinators live by their visit calendars—they are the tool that prevents missed visits, expired windows, and protocol deviations.

What's included

1 video3 readings1 assignment

This module teaches you to organize and maintain study communication records—tracking issues, action items, and follow-up tasks across multiple stakeholders using a shared Excel spreadsheet in Microsoft Teams. You will build a communication log in a virtual browser lab that tracks outstanding issues, assigns ownership, and documents resolution. Clear communication tracking prevents items from falling through the cracks and demonstrates site organization during monitor visits.

What's included

1 video3 readings2 assignments

This module teaches you to manage participant study records with the accuracy, security, and version control required by clinical research. You'll perform a supervised data entry exercise in a virtual browser lab—transcribing source data into Microsoft Excel, then uploading to SharePoint with proper naming conventions and version history. These procedures protect participant confidentiality and data integrity at every step and serve as the operational foundation for every record a coordinator touches.

What's included

1 video3 readings1 assignment

This module teaches you to spot common data integrity risks that threaten study data quality—transcription errors, missing fields, duplicate entries, and unauthorized changes. You'll conduct a checklist review of sample study data in Microsoft Excel, identifying mistakes and potential integrity issues that may require escalation. Coordinators who catch integrity risks before monitors or data managers find them protect their site's reputation and prevent downstream data quality concerns.

What's included

1 video2 readings3 assignments

This module explores how generative AI tools such as Copilot can support clinical data workflows—from drafting query response language to identifying patterns in data entry errors. Using a generative AI tool, you'll evaluate AI-generated outputs for accuracy, compliance, and appropriateness before applying them to clinical research tasks. Understanding AI's capabilities and boundaries is an emerging professional advantage—coordinators who can leverage AI responsibly while maintaining GCP compliance and PHI protections add measurable value to their study teams.

What's included

3 readings1 assignment

This project integrates clinical assessment planning, data management procedures, visit coordination, and communication tracking into a comprehensive operational plan for a simulated Phase III diabetes trial with 5 active participants. You'll build an assessment checklist, protocol calendar, communication log, and data-handling workflow using Microsoft Excel, Teams, and SharePoint. High-performing sites distinguish themselves through operational organization; this plan is what sponsors evaluate during quarterly reviews to determine whether your site earns future study opportunities.

What's included

3 readings1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
485 Courses3,007,569 learners

Offered by

Microsoft

Explore more from Research

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

What brings you to Coursera today?

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.